Customer Survey

1. Please rate your overall satisfaction with our quality and workmanship.

Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied

2. Based on your most recent interaction with the sales staff, which of the following areas do you feel needs improvement?
(check all those that apply)

Courteousness
Product Knowledge
Friendliness
Response Time

3. Based on your most recent transaction, please rate your satisfaction for each of the following.

1 is Very Dissatisfied and 5 is Very Satisfied	1	2	3	4	5
Price
Ease of Ordering
Product Quality
Lead Time
Delivery

4. Please rate your overall satisfaction with our delivery dates.

Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied

5. Please rate your overall satisfaction with Barnes Industries, Inc.

Very Satisfied
Satisfied
Neutral
Not Satisfied
Very Dissatisfied

6. Do you have suggestions or comments on how we can improve? Please use the space below to give your feedback.

Thank you for taking the time to provide feedback on how we can better assist you.

If you would like to be contacted regarding your survey, please provide your e-mail address and/or phone number. A member of our management team will contact you to discuss any questions or concerns.